1. Core Principles of Acceptable Use
When utilizing ScoreRaiser systems, you agree to:
• Act Lawfully: Comply with all applicable local, national, and international laws and regulations.
• Respect Privacy and Rights: Do not use our systems to infringe upon the intellectual property, privacy, or publicity rights of others.
• Maintain System Integrity: Interact with our infrastructure in a manner that does not degrade performance, compromise security, or disrupt the experience of other users.
2. Prohibited Activities
To protect our ecosystem, the following activities are strictly prohibited across all ScoreRaiser services:
2.1 Illegal and Harmful Content — You may not use our systems to generate, process, or distribute content that:
• Promotes, facilitates, or encourages illegal acts, including violence, terrorism, or the sale of illicit goods.
• Constitutes child sexual abuse material (CSAM) or any form of child exploitation.
• Is defamatory, harassing, abusive, or constitutes hate speech against any protected group or individual.
• Contains malicious code, malware, viruses, or any software intended to damage or disrupt systems.
2.2 Deception and Fraud — You may not use our systems to engage in deceptive practices, including:
• Generating or disseminating disinformation, coordinated inauthentic behavior, or propaganda.
• Impersonating any person or entity, or falsely stating your affiliation with a person or entity.
• Facilitating phishing campaigns, scams, or financial fraud.
• Creating fake accounts, reviews, or engagement metrics to manipulate our systems or market perception.
2.3 System Abuse and Unauthorized Access — You may not interact with our infrastructure in ways that compromise its stability or security:
• Attempting to bypass, disable, or circumvent any security controls, rate limits, or authentication mechanisms.
• Conducting unauthorized vulnerability scanning, penetration testing, or load testing (except as explicitly permitted under our Responsible Disclosure Policy).
• Using automated scrapers, bots, or data extraction tools to harvest information from our platforms without prior written consent.
• Reverse engineering, decompiling, or attempting to extract the source code or underlying models of our systems.
2.4 High-Risk and Regulated Domains — Unless explicitly authorized by a specialized enterprise agreement, you may not use ScoreRaiser systems for:
• Making automated decisions that significantly impact an individual's legal rights, financial status, employment, or access to essential services.
• Providing professional medical, legal, or financial advice where specialized licensing or regulatory compliance is required.
• Operating or controlling critical infrastructure, weapons systems, or environments where system failure could lead to physical injury or death.
3. Enforcement and Remediation
ScoreRaiser employs automated monitoring and human review processes to detect violations of this Usage Policy. If we determine, in our sole discretion, that you have violated this policy, we reserve the right to take appropriate action, which may include:
• Issuing a formal warning.
• Temporarily suspending your access to specific features or the entire platform.
• Permanently terminating your account and API access.
• Reporting severe violations, particularly those involving illegal activity or child exploitation, to the appropriate law enforcement authorities.
4. Reporting Violations
We rely on our community to help maintain a safe ecosystem. If you encounter content or behavior on a ScoreRaiser platform that you believe violates this Usage Policy, please report it immediately to our trust and safety team.
Email: info@scoreraiser.com
Please provide as much detail as possible, including relevant URLs, screenshots, or descriptions of the offending activity, to assist our investigation.
5. Policy Updates
ScoreRaiser may update this Usage Policy periodically to address new risks, technological advancements, or legal requirements. We will indicate the date of the latest revision at the top of this document. Continued use of our services following an update constitutes your acceptance of the revised policy.