Privacy Policy

We gather information to provide, maintain, and enhance our Services. The types of data we collect include: Information You Provide Directly: • Account Details: When you register for an account, we collect your name, email address, password, and other necessary contact information. • Profile Information: You may choose to provide additional details, such as your professional background, company information, and preferences, to tailor your experience. • Communications: If you contact our support team or communicate with us via email or other channels, we retain records of those interactions. • User Inputs: We collect the text, documents, and other materials you submit to our systems to generate outputs or utilize our analytical tools. Information Collected Automatically: • Usage Data: We automatically log information about how you interact with our Services, including the features you use, the time and duration of your sessions, and your navigation paths. • Device and Technical Data: We collect data regarding the device and network you use to access our Services, such as your IP address, browser type, operating system, and device identifiers. • Cookies and Tracking Technologies: We utilize cookies and similar technologies to maintain session state, remember your preferences, and analyze usage patterns. Please refer to our Cookie Policy for comprehensive details. Information from Third Parties: • Integrations: If you connect your ScoreRaiser account with third-party services, we may receive information from those platforms in accordance with their privacy policies and your authorization. • Publicly Available Sources: We may gather information from public domains to verify business details or enhance our analytical models.

ScoreRaiser utilizes the collected data for the following purposes: • Service Delivery: To operate, maintain, and provide the core functionalities of our platforms and infrastructure. • Personalization: To tailor the Services to your specific needs and preferences, enhancing your overall experience. • Improvement and Development: To analyze usage trends, identify areas for enhancement, and develop new features, products, and analytical models. • Communication: To send you important administrative notices, updates regarding our Services, and, with your consent, promotional materials. • Security and Integrity: To protect our systems, prevent fraud, detect unauthorized access, and ensure the safety of our users and infrastructure. • Legal Compliance: To fulfill our legal obligations, respond to lawful requests, and enforce our Terms of Service and Usage Policy.

We do not sell your personal information. We may share your data in the following circumstances: • Service Providers: We engage trusted third-party vendors to assist us in operating our Services. These providers are contractually obligated to protect your data. • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process. • With Your Consent: We may share your information with third parties when you explicitly authorize us to do so.

ScoreRaiser implements robust technical and organizational measures to safeguard your personal information against unauthorized access, loss, or alteration. While we strive to protect your data, no system can guarantee absolute security. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your jurisdiction (including the European Economic Area under the GDPR, and California under the CCPA/CPRA), you may possess specific rights regarding your personal data: • Access: The right to request a copy of the personal information we hold about you. • Correction: The right to request the correction of inaccurate or incomplete data. • Deletion: The right to request the erasure of your personal information, subject to certain exceptions. • Restriction: The right to request limitations on how we process your data. • Portability: The right to receive your data in a structured, commonly used format. • Opt-Out of Sale/Sharing: The right to direct us not to sell or share your personal information. (Note: ScoreRaiser does not sell your personal data). • Non-Discrimination: The right to not receive discriminatory treatment for exercising your privacy rights. To exercise these rights, please contact us at info@scoreraiser.com.

If you are located in the European Economic Area (EEA) or the UK, our legal basis for collecting and using your personal data depends on the context: • Contractual Necessity: To provide the Services you requested. • Legitimate Interests: To improve our platforms, ensure security, and communicate with you. • Consent: When you have explicitly granted us permission to process your data for a specific purpose. • Legal Obligation: To comply with applicable laws and regulations.

ScoreRaiser operates globally. Your personal information may be transferred to, stored, and processed in countries other than your own, including the United States. We ensure that appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection regulations.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the revised policy on our website and updating the "Effective Date." We encourage you to review this policy regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or to contact our Data Protection Officer (DPO), please reach out to us at: ScoreRaiser, Inc. 2 Davis Drive P.O. Box 13169 Research Triangle, NC 27709 Email: info@scoreraiser.com